• Personal Information: Name, address, contact number(s), and email ID collected at registration.
• Browsing Data: Domain, host, IP address, Internet Service Provider (ISP), and anonymous site statistics captured during website use.
• Cookies: Non-sensitive data stored via browser cookies for technical administration, research, and service quality improvement. Also used with third-party cookies to track user behavior for quality improvements.
• Survey Data: Optional information such as pincode, age, and gender collected through surveys to personalize your experience.

• To provide services and products you have requested.
• To resolve disputes, troubleshoot issues, and enforce Terms & Conditions.
• To detect and protect against error, fraud, and criminal activity.
• To send service-related communications, updates, and promotional offers via phone or email.
• To customize your platform experience based on your preferences and order history.
• To share general statistical information (e.g., number of visitors, goods purchased) without disclosing personal details.

Our website uses first-party and third-party cookies to store non-sensitive, non-personal data. These are used for technical administration, research, development, and service quality improvement.

Cookies can be automatically cleared when you close your browser, or manually deleted via the "Clear Cookies" or "Clear Browsing Data" function in your browser settings. Cookie data is never sold, rented, or shared with third parties — it is used solely for internal platform research and maintenance.

First Fly Express does not sell, share, or rent your personal information to any third party for commercial purposes.

However, as per industry practice, we may share your personal data with group companies, partner companies, credit rating agencies, subcontractors, consultants, technology providers, and service providers engaged by us to carry out services on our behalf — or as required by law.

Our website may link to third-party websites. First Fly Express is not responsible for the privacy practices or content of any such external sites.

First Fly Express has implemented industry-standard, strict security measures and policies to protect your data against loss, misuse, unauthorized access, modification, or destruction.

We retain your personal information for as long as you use our services, and for a reasonable period thereafter. We may disclose your information to legal authorities if required by Applicable Law or a legally compliant government request.